Experience
I help companies tackle their wicked problems.
Designed and implemented a 0→1 EMR at RAMPmedical, focusing on client needs and business insights, and integrating it with their existing AI-powered therapy decision support software.
I shape brands and offers through clear storytelling.
For Vera Schwob, an alternative psychotherapy practitioner who uses multiple methods and tools, I developed her branding and structured her service offer, crafting messaging that was translated across multiple touchpoints.
I use Design Thinking methods to launch new product and services.
At Rentivo, I co-created a new service from 0→1 that helped parents to rent everything they need for their kids.
I explain complex information easily and visually.
Designed new visualizations to help families to understand their expenses at Telekom.
I understand and research problems in depth.
Conducted in-depth research on Legal Design, becoming a reference in the topic.
I teach, facilitate, and mentor.
Designed classes for the UX/UI Basics course at ReDI, and provided 1:1 mentorship through DesignLab.
I do
Service Design: Human-Centered Design / Design Thinking / Design Research
Product Development: UX & UI / Prototyping / User Testing
Storytelling: Graphic Design / Presentation Design / Branding
Facilitation: Teaching / Mentoring
Methods
As a trained Service Designer, I use various methodologies, particularly the Double Diamond approach developed by the Design Council.